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Global Crossing Expands IP VPN to Six Classes of Service
Expanded Flexibility Ensures Customers' Most Important Data Gets Priority
Florham Park, N.J. - March 10, 2008 -- Global Crossing (NASDAQ: GLBC), a leading global IP solutions provider, today announced it will offer six Classes of Service (CoS) - up from three - for its Internet Protocol Virtual Private Network (IP VPN) service. By offering six Classes of Service, Global Crossing now gives customers the flexibility to prioritize time-sensitive applications, such as voice and video, differently from each other, while still maintaining overall priority over data applications such as e-mail. Current IP VPN customers will be upgraded from Basic, Enhanced and Premium service to Basic Plus, Enhanced Plus or Premium Plus service respectively, with no price increase.
"Global Crossing is dedicated to an excellent customer experience and continues to meet customer requirements with innovative solutions that provide meaningful capabilities," said Gary Breauninger, chief marketing officer. "Having six classes of service gives our enterprise customers a greater ability to ensure uninterrupted transmission of their most time-sensitive and important data, allowing them to control IP VPN performance as they increasingly rely on a single IP-based platform for real-time and converged applications."
The growing number of applications using IP requires more classes of service to enable businesses to better prioritize one application's data transmissions over another; if the network is congested, applications that can tolerate delay - such as e-mail - will wait to be sent until more time-sensitive traffic - such as voice - gets through. By stratifying data traffic priority into six Classes of Service, Global Crossing is enabling customers to prioritize all voice over all video, for example, while having both remain in the premium time-sensitive class of service. This also meets the needs of many customers that desire a low priority class of service for Internet traffic and other non-business critical applications that don't require real-time performance.
"As multinational enterprises consolidate many applications on IP, they end up mixing delay-sensitive traffic, important transaction data and general traffic," said Brian Washburn, an analyst with Current Analysis. "Having more classes of service gives these companies greater control to meet the delivery requirements of mission critical applications. Global Crossing now offers enterprise customers this flexibility, which ensures support for their customer's current and future application needs."
Global Crossing IP VPN Service™ connects an enterprise's worldwide locations into a single, protected corporate network with true global reach, scalable connectivity, greater security, multiple access options, a broad range of IP communication services, and guaranteed quality of service (QoS). The standard IP VPN offer with Network Integrity allows enterprises to monitor key performance metrics - in real-time - across their networks via Global Crossing's uCommand® portal. Monthly site-to-site performance reports by the customer's Classes of Service (CoS) are provided as assurance that Global Crossing stands behind, and is compliant with, its performance guarantees. In addition, the standard IP VPN offer alerts users when network performance is affected, providing an immediate proactive notification for their network.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects approximately 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first global communications provider with IPv6 natively deployed in both its private and public backbone networks.
Please visit www.globalcrossing.com or blogs.globalcrossing.com for more information about Global Crossing.
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Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Rich Larris
North America
+ 1 973 937 0153
PR@globalcrossing.com
Fernanda Marques
Latin America
+ 55 11 3957 2042
LatAmPR@globalcrossing.com
Jo Graves
Europe
+ 44 (0) 1256 732 387
EuropePR@globalcrossing.com
Analysts/Investors Contact
Suzanne Lipton
+ 1 800 836 0342
glbc@globalcrossing.com
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