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Managed Telecommunications Service

MTS Voice Services have been offered by OGCbuying.solutions through its PFI partner, Global Crossing, for over six years. The MTS contract enables any public sector organisation to procure managed voice services, as well as data and IP VPN, bandwidth, conferencing, continuity and disaster recovery and voice PSTN services. MTS is now one of the UK government's leading managed service offerings. Fully managed telecommunications services for government.


FEATURES AND BENEFITS

  • Simple fixed manageable costs - every telephone extension has a fixed quarterly rental inclusive of all call costs. No capital costs. No hidden costs.
  • Access to UK government - desk-to-desk dialling access to more than 90,000 telephone extensions in central and local government.
  • Highly featured - all the features you would expect from a modern telephony system, many available across the network.
  • Fully managed - PBX, exchange lines and network all proactively managed 24 hours a day with guaranteed Service Level Agreements.
  • Voicemail - highly featured voicemail and Unified Messaging service.
  • UK-wide IP VPN services - with specific security options for governments.
  • Future-proof - Global Crossing is committed to new service development and a technology refresh is inclusive in the service.
  • No capital investment - these risks are transferred to Global Crossing.
  • Flexible and scalable - the ability to add and remove new users and sites when required.

OPTIONAL FEATURES

  • Full range of highly featured telephone handsets.
  • Voicemail available to all extensions.
  • Off-site, 24-hour operator bureau service.
  • Provision of required network capacity and PBX hardware.
  • ACD features including reporting package and wall board display.
  • 24-hour proactive monitoring service.
  • Mobility services.

If you would like to learn more, contact your Global Account Manager or click here.

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Overview [PDF]