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Call Center solutions

WHAT IF you need to communicate with your customers and prospects as an integral part of your business success? Whether it's a traditional toll-free call into a service center, or a web-based chat pertaining to a new product sale, telecommunication technology is a key ingredient to effective, efficient and reliable customer interactions.

GLOBAL CROSSING CAN provide a vast array of solutions for businesses of any size, around the world. From voice to data to conferencing needs, Global Crossing has a suite of services, which run over an IP-based network that connects the world's top commercial centers. The network is no longer just about standard connections at competitive prices -- it's about information sharing, leveraging assets, and providing solutions.

Why you should trust Global Crossing with your communications needs:

  • Superior customer experience - whether it is the installation process, ongoing maintenance, or trouble resolution, Global Crossing is keen on providing our customers with an overall customer experience that is unmatched in the industry.
  • Service Level Agreements (SLAs) - we provide customers with a complete set of performance guarantees, including a unique Voice Service Level Agreement that is a leader in the industry.
  • International Voice Origination - Global Crossing services customers' voice needs in 17 countries around the world, making it easier to transmit voice conversations regardless of what continent your call center resides on.
  • uCommand - our online Account Management portal that puts customers in control of their service needs.

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