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AUDIO CONFERENCING GLOSSARY
Broadcast Fax
A call announcement process that sends a fax to all participants prior to a conference call.
Clearance Line
A clearance line is a connection between an operator and a representative from the host company that is used to obtain authorization for participants to join the conference.
Communication Line
A communication line is a connection between an operator and a representative from the host company that is used to manipulate the Q&A session, give status updates, and troubleshoot.
Data Conference
A reservation-based, online data collaboration tool that allows customers to share PowerPoint presentations, show applications, perform polls, chat, etc. with remote participants. Best suited for large, high-profile applications and hence, most commonly combined with a high-touch audio conference.
Entry and Exit Tones
Tones that sound when a participant joins or leaves a conference.
Participant Notification
An operator dial-out service that invites/reminds participants about the date/time of a conference call.
Passcode Access
An added layer of security that requires participants to enter a security passcode prior to joining a conference call.
Port
In conferencing, the term port is equivalent to a line in the conference call (i.e. a 24 port call would allow for 23 participants and 1 chairperson)
Postview
An on-demand digital replay service that allows a customer to listen to a conference call after the call has occurred.
Reoccurring Conference
A call that happens at regularly predicted intervals (i.e. every third Thursday at 10:00 AM).
SS7 (Signaling System 7) Call Routing
On the public switched telephone network, Signaling System 7 (SS7) is a system that puts the information required to set up and manage telephone calls in a separate network rather than within the same network that the telephone call is made on. Signaling information is in the form of digital packet. Currently used with the Ready-Access® system.
Test Call
A video or audio call that takes place prior to the scheduled conference call to ensure that all locations/equipment are operating properly.
Transcription
A written record of a conference call.
Webcast
An Enhanced Service that allows customers to broadcast an audio conference call to participants via the internet.
Web Moderator
Ready-Access Web Moderator is an online tool designed for the high speed Internet user. The Moderator's graphic interface provides a visual enhancement for the Chairperson to control a Ready-Access conference.
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